Hiring a tradie online should never feel risky. Our customer guarantee is the short, plain-English version of what we promise to every Australian homeowner using TaskerAsker.
Posting and quoting is always free
You will never pay to post a job, receive quotes or message providers on TaskerAsker. There are no membership fees, no premium tiers and no surprise charges before you hire. The only money that changes hands is the price you and the tradie agree on.
Cancel anytime before work starts
If you change your mind, find a different provider, or just want to take more time to decide, you can cancel a hire at any point before the tradie begins on-site work — at no cost.
Milestone-protected payments
For jobs paid through the platform, your money is held safely until each milestone is signed off. If the work is not delivered as agreed, you can pause release while we investigate, and a full refund is available if a milestone is not completed.
Independent review and resolution
If you are unhappy with a job, our resolution team gets involved within one business day, and we work with state Fair Trading bodies and ACMA where appropriate. We never side with a provider just because they pay us.
Verified tradies, verified reviews
Only ABN-verified businesses can quote on TaskerAsker, and only customers who have actually hired through the platform can leave a review. That keeps both sides honest.